1. Information Collection

We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support.

Types of Information We Collect:

• Account Information: Name, email address, password, and billing information
• Document Content: Files you upload and any text extracted from those files
• Usage Data: Information about how you use our service, including search queries and interactions
• Technical Data: IP address, browser type, device information, and log data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• • Process and analyze your documents using AI technology
• • Provide customer support and respond to your inquiries
• • Send you service-related communications
• • Improve our AI models and service functionality (using anonymized data)
• • Detect and prevent fraud or security issues
• • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers: Third-party companies that help us operate our service (with strict data protection agreements)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets (with user notification)
• Consent: When you explicitly authorize us to share your information

4. Data Security

We implement robust security measures to protect your information:

• • End-to-end encryption for data in transit and at rest
• • Regular security audits and penetration testing
• • Access controls and employee training on data protection
• • Secure cloud infrastructure with enterprise-grade protection
• • Regular backups and disaster recovery procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• • Account data: Until you delete your account or request deletion
• • Document content: You can delete documents at any time from your dashboard
• • Usage logs: Typically retained for 12 months for security and improvement purposes
• • Billing information: Retained for 7 years for tax and accounting purposes

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information and account
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze usage:

• • Essential cookies for basic functionality and security
• • Analytics cookies to understand how you use our service
• • Preference cookies to remember your settings
• • You can control cookie settings through your browser preferences

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. Please review their privacy policies before providing any information.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• • Sending an email to your registered email address
• • Posting a notice on our website
• • Updating the "Last updated" date at the top of this policy

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: